Revolutionize
Your queue management
With QHAPS

QHAPS works with the core vision to simplifying complicated queue management for every business.

Gone are the days when your venture had to rely on token slips, paper-based appointment registers, or waiting rooms.

Say hello to QHAPS, the easy way to manage queues and enhance customer flow!

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What QHAPS Can Solve?

Without a modern queue management system, your business isn't just making customers wait—it's creating a host of problems that impact your reputation, staff morale, and bottom line. While a high visitor flow is a good sign of business growth, managing it without losing customers is a major headache. Traditional methods like simple token systems and manual appointments often fall short, leading to these critical issues.

Frustrating Wait Time

When customers are stuck in a physical or virtual queue, frustration is inevitable. These long, unpredictable waits lead to a negative customer experience, and an unhappy customer is less likely to return. This isn't just an inconvenience; it's a direct threat to customer loyalty and your brand's reputation.

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Inefficient Operations

Manual queue management is a significant drain on your team's time and energy. Staff members are pulled away from their core duties just to manage a line. This creates bottlenecks, leaving some service points overwhelmed while others sit idle. The result is a chaotic and inefficient workflow that costs you time and money.

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Scheduling Conflicts

Juggling scheduled appointments and unexpected walk-ins can quickly turn into a logistical nightmare. Overbooking leads to frustrated customers waiting despite having an appointment, while under-booking results in a team with nothing to do. Without a clear system, scheduling becomes a constant source of stress for both your staff and your customers.

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Customer Wait Anxiety

Waiting without knowing how long it will be can cause stress and anxiety for your customers. This is especially true in critical environments like healthcare. Uncertainty about their turn can lead to a poor emotional experience, and can sometimes escalate into negative interactions with your staff.

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Unpredictable Load

The constant, unpredictable ebb and flow of customer traffic makes it nearly impossible to staff correctly. You're either overstaffed during slow periods, wasting resources, or understaffed during peak hours, causing long queues and a hurried, poor quality of service. This unpredictability creates a cycle of inconsistency and stress.

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Miscommunication

Confusion is a common side effect of a disorganized queue. Customers often don't know where to go, which line to join, or who can help them. This lack of clear direction leads to a constant barrage of questions for your staff, further hindering their productivity and creating a stressful, confusing environment for everyone involved..

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What QHAPS Offers
Key Features

Discover the powerful features that make QHAPS the ultimate queue management solution

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Future Token Scheduling

  • ✓ Issue tokens for future visits
  • ✓ Streamline scheduling and bookings
  • ✓ Minimize crowding leading customers delight
  • ✓ Reducing uncertainty, increases predictability
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Adaptive Dynamic Wait Updates

  • ✓ Precise, up-to-the-minute wait time updates
  • ✓ Keeping visitors reliably informed
  • ✓ Smart resource planning for better staffing
  • ✓ Improves service efficiency
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Counter Message Broadcast

  • ✓ Proactive & Real-time queue updates
  • ✓ Direct messaging for seamless flow
  • ✓ Automated Anouncement system
  • ✓ Minimizes visitor wait anxiety
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Analytics & Insights

  • ✓ Detailed performance metrics
  • ✓ Customer behavior analysis
  • ✓ Peak hours identification
  • ✓ Operational efficiency reports
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Mobile Integration

  • ✓ SMS notifications for customers
  • ✓ Mobile app for queue status
  • ✓ QR code - Scan and Go
  • ✓ Remote queue joining
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Progress Notes & History Tracking

  • ✓ Consistent customer record-keeping
  • ✓ Leverage past data for better service
  • ✓ mprove staff collaboration through shared history
  • ✓ Track progress with chronological reports

Real-time Monitoring

  • ✓ Live queue status dashboard
  • ✓ Staff performance tracking
  • ✓ Instant alert notifications
  • ✓ Service time optimization
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Security & Compliance

  • ✓ Data encryption and security
  • ✓ GDPR compliance ready
  • ✓ Secure cloud infrastructure
  • ✓ Regular security updates

Self Check-in

  • ✓ Real time updates for checked-in visitors
  • ✓ Live visitor dashboard for Staff
  • ✓ Enable resource optimization, leading higher efficiency
  • ✓ Enhanced customer satisfaction
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Complete Queue Control

  • ✓ Regulate queues with ease and precision
  • ✓ Prioritize and manage token flow or even hold
  • ✓ Control number of visitors to the counter and its off time
  • ✓ Ensures smooth and efficient service
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Pay As you Use

  • ✓ Pay only when you use
  • ✓ No upfront commitment
  • ✓ Starting with ₹1000, or even less depending on usages
  • ✓ Lets connect to discuss in detail
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Why QHAPS Is the Best!!

QHAPS is built to reduce waiting time, improve customer experience and scale with your business — across hospitals, banks, government counters, retail and more.

Below are the core reasons organisations pick QHAPS over other solutions.

No Maintenance, Just Value. No Build, no deploment, no maintenance. Ready to go!! and pay only what you use.
Omni-channel tokening QR, WhatsApp, SMS, kiosk & web tokens — customers join from any device so as you can track remotely.
Multi-industry ready Pre-configured, Pre-built flows for hospitals, banks, retail, government and corporate desks.
Real-time analytics Live dashboards & reports to optimise staff allocation and reduce customer wait time.
Fast onboarding & support Go live in hours with our onboarding team with 24/7 support.
High Availability Design Designed for near-zero downtime with multi-server architecture & redundancy.
Multi-Level Monitoring Full observability: health checks, logs, APM traces & proactive alerts.
Fully Auditable System Immutable audit logs, RBAC security & enterprise compliance built-in.

Industries We Serve

QHAPS adapts to various industries, providing tailored solutions for every sector

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HEALTHCARE / CLINICS / DIAGNOSTICS: The Seamless Patient Journey

Stop managing patient anxiety. Start managing care with QHAPS—the intelligent QMS designed for Hospitals, Clinics, and Labs.

The waiting room is transformed into a transparent, organized environment that enhances experience and compliance.

Supports OPD & clinic workflows with digital token display, patient calling system and hospital queue display systems — available across India.

  • Seamless Patient Onboarding: Allow patients to book tokens remotely via mobile or QR code, reducing reception load and walk-in congestion.
  • Adaptive Patient Flow: Prioritize and route patients intelligently across Consultation, OPD, Diagnostics, Lab, and Pharmacy for faster care delivery.
  • Transparent Updates: Provide live wait times, real-time status and estimated turn updates through mobile and digital screens.
  • Digital Token Displays: Run multiple real-time queue and OPD display boards across lobbies, entrances, waiting areas, and diagnostic zones for clear crowd guidance.
  • Operational Efficiency: Centralized queue control with automated announcements and WhatsApp notifications ensures a smooth, coordinated patient journey.
  • Operational Clarity: Real-time analytics reveal bottlenecks, staff load, and patient flow patterns—empowering smarter decision-making.

Enhance patient experience and streamline staff workload—QHAPS makes every step smoother.


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BANKS & FINANCIAL SERVICES: Precision and Professionalism

Modern banking demands modern queuing. QHAPS provides accuracy, speed, and secure customer flow.

Designed for branches with bank token systems, counter display boards, and secure centralized dashboards for multi-branch control.

Upgrade from paper-based systems to a professional digital workflow that enhances client satisfaction.

  • Professional Client Experience: High-value clients pre-book or check in via QR.
  • Centralized Control: Manage and track multiple branches through one secure dashboard and ensure high productivity and less stretched staff even at peak time..
  • Digital Display, Queue and tokens: Multiple real-time queue, tokens and centralized queue control automated Anouncements - all digital and designed for customer satisfaction and productivity even at peak periods.
  • Modern Queue Management:Highly capable handling of multiple real-time queues and tokens with centralized control and dynamic announcements, guaranteeing peak customer satisfaction and staff productivity.
  • High-Availability Architecture & Seamless Performance: Utilizes a redundant multi-server design and continuous monitoring system to ensure secure, seamless, and uninterrupted stability and optimal process execution.
  • Complete, Immutable Audit Trails: Automatically generates and maintains a fully auditable record of all transactions and system activities, ensuring absolute data integrity and regulatory compliance.

Deliver trust and unmatched service speed with QHAPS.


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RESTAURANTS / FOOD COURTS: Reducing Walkaways

Turn wait time into wallet time—stop losing customers to long queues.

QHAPS acts as your smart maître d', maximizing table turnover and order throughput.

Supports kitchen integration and kitchen order display with queue, virtual waitlist with QR Code and WhatsApp token notifications.

  • Virtual Waitlist Freedom: Guests join via QR/SMS and wait anywhere.
  • Instant Notifications: Realtime update for table readiness or order completion.
  • Automated Announcement system: Anoouncement system for visitors waiting area.
  • Dynamic Waiting List Visibility: Display waiting lists on multiple screens and user devices, enhanced by SMS/WhatsApp integration and real-time estimated order time displays.
  • Service Optization and Performance Insight: Provides accurate estimated order times and facilitates managed table turnover, significantly enhancing service efficiency and reducing customer wait perception.

With QHAPS, you don't just manage queues—

you master your service environment, making every customer flow as smooth and satisfying as your service quality..


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CORPORATE OFFICES: Streamlined Visitor & Staff Flow

First impressions are digital—QHAPS modernizes your lobby instantly.

Replace outdated manual check-ins with a seamless, secure digital visitor process.

  • Streamlined Front Desk Experience: Enable seamless self check-in through Kiosk or QR code, reducing manual effort and eliminating queues.
  • Intelligent Internal Service Routing: Automatically direct employees, contractors, and visitors to the right HR, Admin, or IT helpdesks—ensuring faster resolutions and minimal confusion.
  • Discreet & Smart Notifications: Send subtle SMS alerts or on-screen display updates to visitors and hosts, maintaining privacy while keeping everyone informed in real time.
  • Modern Office Front-Desk Token System: A unified system that manages check-ins, generates tokens, notifies hosts instantly, and provides discreet status updates throughout the visit.
  • Enhanced Security & Live Tracking: Monitor all on-site visitors with a real-time dashboard that offers complete transparency, instant insights, and improved security compliance.

Transform your front desk—

where every visitor gets a seamless, secure, and smart experience.


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RETAIL & SERVICE CENTERS: Frictionless Customer Journeys

Convert waiting into opportunity—retain customers and boost sales.

QHAPS empowers shoppers to stay engaged rather than standing in lines.

  • Customer LoyalityBuild Loyalty Through Speed, with live queue updates that reduce walkaways and keep shoppers informed at every step.
  • Mobile Queue Freedom: Customers can join a queue digitally, explore the store at their own pace, and receive real-time updates while they shop.
  • Operational efficiency: Streamline store operations with centralized queue control, automated audio/display updates, and instant messaging that maintain a seamless and coordinated process.
  • Actionable Metrics: Smart analytics highlight shopper traffic trends, service loads, and peak periods—enabling precise staff scheduling and improved operational efficiency.

Turn every visit into a smooth, high-value experience that drives repeat business.”.


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EDUCATION (Universities / Colleges): Centralized Campus Flow

Conquer campus chaos—QHAPS simplifies high-volume student services.

Manage peak admission and registration periods across departments and buildings.

  • Peak-Season Scale: Efficiently manage high student volumes during admissions, exams, and registration periods without overwhelming staff or creating long queues.
  • Student-Centric Booking: Allow students to pre-book or request future tokens for academic advising, administrative services, and campus support—reducing uncertainty and wait times.
  • Multi-Service Control: Bring Registrar, Bursar, Advising, and general walk-in services under one unified queue management system for smoother coordination and faster service delivery.
  • Administrative Insights: Use real-time and historical analytics to understand peak demand, allocate staff effectively, and enhance overall campus operations.

With real-time updates, centralized queue control, and smart announcements,

QHAPS creates a stress-free campus experience where students spend time learning—not waiting.


Subscription Plans

Discover your plan which suits you best

We have not created plans — but orchestrated them.

We listened to the diverse needs of businesses like yours, carefully designing three distinct tiers

to ensure you have the precise tools, power, and support required.

On top of that, we have a generous Free Tier

It's fully configured so you can start quickly

and experience the convenience and efficiency we offer to manage your visitors flow

with full confidence.

Features Basic
Professional
Enterprise
Queue Management
Real-time Updates
QR Code
Queue Notifications
TV monitor display
Counter 1 Unlimited
(Pay as you use)
Unlimited
(Pay as you use)
Queue Progress Control Basic Advance Advance
Visitors Count Control
Working Hours Control
Staff management
Future Date Queues
Leave and Holiday Plans
Progress & History Tracking
Visitor’s Check-in status
24X7 Support
Product training
Configuration help
Setup consultation
SMS notifications On Demand On Demand On Demand
Export visitor data On Demand On Demand On Demand
SMS notifications On Demand On Demand On Demand
Analytics and reporting On Demand On Demand On Demand
Cost (Pay as you use) (Pay as you use) (Uses & Feature based)

About QHAPS

QHAPS is a cutting-edge queue management system designed to revolutionize how businesses handle customer flow and service delivery. Our innovative platform combines traditional token systems with modern appointment scheduling to create a seamless experience for both businesses and customers.

Founded by a team of experienced professionals in software development and customer service optimization, QHAPS addresses the real-world challenges faced by businesses across various industries. We understand that efficient queue management is not just about reducing wait times – it's about creating positive experiences, optimizing resources, and driving business growth.

Our mission is to eliminate the frustration associated with waiting and help businesses operate more efficiently while keeping their customers happy and engaged.

1000+

Happy Customers

50%

Reduced Wait Times

99.9%

Uptime Guarantee

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Contact Us

Ready to transform your queue management? Get in touch with us today!

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Email

support@qhaps.in

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Phone

+91 7760-1111-02

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Address 1

212 II Floor Levena Cyber Heights, Vibhuti Khand, Gomtinagar,

Lucknow, Uttar Pradesh - 226010

Address 2

C111, DSR Building, Sarjapur Road,

Bangalore, Karnataka - 560035

Request Demo 🎯

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